How can I use WiFi calling on my primary number?

Quick answer

Wi-Fi Calling lets your home number make and receive ordinary calls over an internet connection instead of the mobile network. It is a feature of your home operator, so turn it on before you travel while you are still on their network.

How to enable it

• iPhone: Settings > Apps > Phone > Wi-Fi Calling, and turn it on for your home line.
• Android: look for Wi-Fi Calling under Settings > Connections or Settings > Network & internet, depending on your brand.
• If the option is missing, your operator or your plan does not support it.

Using it abroad

• Connect to Wi-Fi, or to your eSiMAZE data if your operator permits Wi-Fi Calling over a hotspot.
• Keep the home line switched on, since the call still uses that number.
• Expect calls to be billed as if you were at home, though this depends entirely on your operator's terms.

Important

Some operators restrict Wi-Fi Calling outside their home country, and some emergency-calling rules differ when using it abroad. Confirm with your operator before relying on it, because eSiMAZE cannot enable, configure, or troubleshoot this feature on your home line.

Still need help?

Email support@esimaze.com or message us on WhatsApp - both are listed on /help/contact. If you have an account, you can also raise a ticket at /app/support. Include your destination, device model, and what you have already tried.