How can I get an eSIM?

Quick answer

Choose a package for where you are going and pay by card at checkout. Payment confirms your order and starts fulfilment; once your eSIM has actually been provisioned - usually quick, though not instant - we email all installation methods available for that eSIM to the address you checked out with. You can buy as a guest with just an email address, or sign in first so the order is also in your account.

Steps

1. Browse packages at /esim-store or start from /destinations.
2. Check the coverage, data allowance, and validity period on the package before you buy.
3. Go to checkout and pay by card. Prices are charged in US dollars.
4. Wait for fulfilment to finish. Payment being confirmed starts this process; it does not mean the eSIM is ready yet.
5. When fulfilment succeeds, we email all installation methods available for your eSIM to the address you checked out with. Follow the iPhone guide or the Android guide. If you have an account, the same details are also at /app/esims.

Before you buy

Confirm your phone supports eSIM and is not carrier locked at /help/device-compatibility. An eSIM cannot be installed on a device that does not support it, and it cannot be moved to another phone afterwards.

Where your eSIM appears

Once fulfilment succeeds, all installation details available for your eSIM are emailed to the address used at checkout - whether you bought as a guest or while signed in. If you have an account, the same eSIM also appears at /app/esims. See do I need an account to buy an eSIM for how a guest purchase reaches a dashboard.

Still need help?

Email support@esimaze.com or message us on WhatsApp - both are listed on /help/contact. If you have an account, you can also raise a ticket at /app/support. Include your destination, device model, and what you have already tried.